Privacy Policy
Last updated: 13 November 2026
Who we are
Landin Health & Fitness Ltd, trading as Landin Health & Fitness, is responsible for the personal information described in this policy.
If you have questions about your information or want to exercise your data protection rights, contact:
This policy covers enquiries through our website, Google Ads lead forms and direct communications about our services.
Information we collect
When you enquire about personal training or coaching, we may collect:
Your name.
Your email address and telephone number.
Your preferred service, availability and general fitness goals.
Information you choose to include in your enquiry.
Records of our communications with you.
Please avoid sending medical information through advertising lead forms or general website enquiries. If health information is needed for coaching, we will explain how it will be used and the applicable protections when we request it.
How and why we use your information
We use your information to respond to enquiries, discuss suitable coaching options, arrange consultations and take steps towards providing services you request.
Where you ask us about entering into a coaching agreement, our lawful basis is taking steps at your request before entering into a contract.
For general enquiries, related follow-up and maintaining appropriate enquiry records, we rely on our legitimate interests in operating our business and responding to potential customers. We consider your rights and reasonable expectations when doing this.
Submitting an enquiry does not automatically subscribe you to promotional emails or text messages. Where consent is required for marketing, we will ask separately. You can withdraw that consent at any time by contacting us.
Who receives your information
Relevant information may be processed by providers supporting our business, including Google for Google Ads lead forms, Squarespace for our website and website forms, and our email and IT service providers.
We may also share information with professional advisers or public authorities where necessary for legal obligations or to establish, exercise or defend legal claims.
International processing
Some service providers may process information outside the UK.
[Before publishing, identify the relevant providers and locations, confirm the applicable UK adequacy arrangements or contractual safeguards, and explain how people can obtain information about those safeguards.]
How long we keep information
[Proposed approach - confirm before publishing: We normally delete unsuccessful enquiry records within 12 months of our last meaningful contact. We may retain relevant information longer where needed to meet a legal obligation or deal with a complaint or legal claim.]
If you become a client, we will explain the additional information we need and the retention arrangements applicable to your coaching records.
Cookies and website tracking
[Before publishing, describe the cookies, analytics, advertising tracking and chat tools actually enabled on the website, their purposes and durations, and how visitors can manage their choices. Link to a separate cookie notice if used.]
Keeping information secure
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss or misuse.
Your rights
Depending on the circumstances, you may have rights to:
Access your personal information.
Correct inaccurate information.
Request deletion or restriction of its use.
Object to processing based on legitimate interests.
Receive certain information in a portable format.
Withdraw consent where processing relies on consent.
To make a request, email jon@landinhealth.co.uk.
You can also complain to the Information Commissioner’s Office, the UK data protection regulator, at https://ico.org.uk/make-a-complaint/.
Changes to this policy
We may update this policy as our services or practices change. The latest version will appear on this page with its updated date.